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UKVanRacking.co.uk Online Ecommerce Ltd., Boyd House, Cherry Drive, Brockhall Village, Blackburn, BB6 8HJ.

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Delivery

UKVanRacking.co.uk offers free delivery on orders (See Terms and Conditions).

Northern Ireland, Channel Islands, Scottish Highlands and Offshore Locations please see our Frequently Asked Questions page which may be of interest or call for a quote.

Delivery Schedule

We aim to dispatch all orders within 2 to 3 working days (excl. weekends and bank holidays) for stock items. All delivery timescales are anticipated and are not guaranteed.

Example:-

Monday PM - Order Placed.
Tuesday (Day 1) - Order Processed.
Wednesday (Day 2) - Dispatched Via Courier Company.
Thursday (Day 3) - Items(s) Out For Delivery.

Courier

We use DX Freight for our courier and orders are dispatched using a 24hrs service.

If a valid mobile phone number and/or email address is supplied tracking information will be supplied.

DX Freight deliver Monday to Friday between 8am and 6pm. If for any reason there will be no one at the delivery address please could a note addressed to Parcelforce be left on the door stating where you would like the item left (i.e. Neighbour etc.).

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Returns Policy

We guarantee your satisfaction. All of our products come with a 14 day no quibble return guarantee subject to our terms & conditions and returns policy.

Please see our full terms and conditions which must be agreed upon checkout.

Your rights (if applicable) to return goods are protected under the consumer contracts regulations which can be found at http://www.legislation.gov.uk/uksi/2013/3134/made